IT Admin at Cofinity-X providing IT support and maintenance for internal staff. Assisting in hardware/software installation, troubleshooting, and training staff in IT resources.
Responsibilities
Provide IT support to internal staff to ensure smooth day-to-day operations
Assist with installation, configuration, and maintenance of hardware and software
Actively participate in troubleshooting IT issues and support network and security setup
Train employees in the effective use of IT resources
Maintain and update internal support documentation
Manage user accounts and permissions
Requirements
Completed education in an IT-related field or equivalent professional experience
Experience in troubleshooting and providing IT support
Experience with Microsoft Entra ID and Microsoft Intune
Strong knowledge of multiple operating systems (Windows, macOS, Linux)
Excellent teamwork skills and the ability to explain technical information clearly
Optional: Experience with software deployments
Optional: Administration of Atlassian products (Jira, Confluence, etc.)
High level of customer orientation and communication skills
Fluent in English (German is a plus)
Benefits
Hybrid working model
Flexible working hours to support a healthy work–life balance
Annual training budget for continuous professional and personal development (1,500 EUR)
Free choice of hardware, including private use
Monthly lunch subsidy (up to 112 EUR)
Deutschlandticket and JobRad (Job Bike) for sustainable mobility options
Workation—opportunity to work remotely from different locations within the EU
Company-sponsored pension scheme
Regular team events to build cohesion and a positive working atmosphere
Modern office with impressive views of Cologne Cathedral
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