IT Support Specialist providing after - hours IT support and technical guidance at Deloitte. Collaborating with functional teams to meet user service requirements and ensure smooth IT operations.
About the role
- IT Admin at Cofinity-X providing IT support and maintenance for internal staff. Assisting in hardware/software installation, troubleshooting, and training staff in IT resources.
Responsibilities
- Provide IT support to internal staff to ensure smooth day-to-day operations
- Assist with installation, configuration, and maintenance of hardware and software
- Actively participate in troubleshooting IT issues and support network and security setup
- Train employees in the effective use of IT resources
- Maintain and update internal support documentation
- Manage user accounts and permissions
Requirements
- Completed education in an IT-related field or equivalent professional experience
- Experience in troubleshooting and providing IT support
- Experience with Microsoft Entra ID and Microsoft Intune
- Strong knowledge of multiple operating systems (Windows, macOS, Linux)
- Excellent teamwork skills and the ability to explain technical information clearly
- Optional: Experience with software deployments
- Optional: Administration of Atlassian products (Jira, Confluence, etc.)
- High level of customer orientation and communication skills
- Fluent in English (German is a plus)
Benefits
- Hybrid working model
- Flexible working hours to support a healthy work–life balance
- Annual training budget for continuous professional and personal development (1,500 EUR)
- Free choice of hardware, including private use
- Monthly lunch subsidy (up to 112 EUR)
- Deutschlandticket and JobRad (Job Bike) for sustainable mobility options
- Workation—opportunity to work remotely from different locations within the EU
- Company-sponsored pension scheme
- Regular team events to build cohesion and a positive working atmosphere
- Modern office with impressive views of Cologne Cathedral
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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