Mobile & Conversational Messaging Product Lead at Zeta Global. Responsible for defining and scaling strategy across SMS, WhatsApp, and Mobile Push while leading platform development.
About the role
- Engineering Director at CODVO.AI leading surgical data annotation and programs with high throughput and quality standards. Managing complex video annotation projects and client relations in a hybrid setup.
Responsibilities
- Provide strategic and operational leadership for a portfolio of high throughput, clinically defensible, audit ready surgical video annotation programs.
- Own scale, standardization, automation leverage, quality systems, and client trust across multiple programs—ensuring predictable delivery, regulatory readiness, and measurable ROI on human in the loop operations.
- Own end to end delivery for multiple concurrent surgical video annotation programs across clients, procedures, and modalities.
- Set and enforce standard operating models from intake → de identification → annotation → QA/IRR → adjudication → dataset release + evidence packs.
- Ensure programs meet or exceed SLAs, quality thresholds, and release timelines at scale.
- Define and institutionalize annotation operating standards: Program playbooks, SOPs, Quality gates, Evidence pack structure, Dataset versioning discipline.
- Ensure every program is reproducible, auditable, and clinically defensible.
- Partner with senior clinical SMEs to define and approve procedure level ontologies (phases, steps, anatomy, tools, events).
- Ensure consistent translation into labeling guidelines, UI constraints, and QA checks.
- Own governance mechanisms to resolve clinical ambiguity, manage guideline evolution, and prevent ontology drift across programs.
- Set the automation vision and roadmap for surgical video labeling: Pre-labeling + verification as default, Confidence/uncertainty based task routing, Active learning feedback loops.
- Drive continuous reduction in cost per labeled minute and human effort per release.
- Partner with ML, platform, and data engineering leaders to productionize automation gains.
- Design and govern enterprise grade quality systems: Multi-rater strategies by label class, IRR standards, Calibration and retraining frameworks, Acceptance thresholds by use case (R&D vs regulated).
- Ensure every dataset ships with a complete Evidence Pack: Provenance, QA & IRR reports, Adjudication logs, Clinical and delivery sign offs.
- Own disagreement governance across programs: Escalation paths to senior adjudicators and clinicians, Systematic tracking of ambiguity categories, Closure of recurring issues via guideline and tooling updates.
- Proactively identify delivery, quality, compliance, and reputational risks.
- Ensure all annotation programs comply with de-identification standards, Data access controls, Logging, retention, and audit requirements.
- Serve as executive owner for security reviews, audits, and vendor risk assessments (SOC2 / ISO aligned environments).
- Act as senior escalation and trusted advisor for clients.
- Lead executive level program reviews, roadmap discussions, and expansion opportunities.
- Ensure PoCs convert into long-term, scaled production partnerships.
- Build and lead a multi-layered delivery organization: Program Leads, Senior annotators & adjudicators, QA auditors, Training & calibration leads.
- Define career pathways, certification standards, and succession plans.
- Manage enterprise level infrastructure: SOP libraries, Training academies, Calibration playbooks, Release governance checklists.
Requirements
- 12–15+ years of hands-on experience in data operations, annotation programs, QA-led delivery, or clinical data management
- 5+ years leading managers or owning multi-program portfolios
- Deep, hands-on expertise with video annotation programs, including temporal segmentation, event labeling, and annotation tool workflows at scale
- Proven track record designing and running enterprise-grade quality systems with IRR accountability
- Strong executive program management skills: capacity planning, financial control, risk management, and stakeholder leadership
- Demonstrated ability to operationalize clinical guidelines into enforceable, tool-based workflows
- Experience working in regulated or high-trust environments (healthcare, life sciences, sensitive data handling)
Benefits
- 3 days per week on-site
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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