Case Manager in the Client Complaints Appeal Office at RBC reviewing and resolving client complaint escalations while ensuring compliance with policies and procedures.
About the role
- Senior Manager overseeing automation to modernize Coca-Cola's manufacturing processes. Collaborating with global teams to implement innovative equipment solutions in Japan and beyond.
Responsibilities
- Lead execution of automation system standards and guidelines in collaboration with external suppliers and CPS internal teams, including but not limited to instrumentation, electrical safety standard, PLC, HMI, and other auxiliary automation solutions within the manufacturing environment.
- Play a lead role in consolidating automation system user specifications with site team and ensure the suppliers design and delivery of the systems in line with specifications.
- Conduct automation software/hardware FAT (Factory acceptance test) and SAT (Site Acceptance Test), IQ, OQ, PQ of the automation systems to ensure performance meets the specifications.
- Participate in equipment startup at the sites. Update specifications based on learnings from start-up as well as based on the technology upgrades available from the supplier or industry.
- Maintain professional and technical knowledge by attending educational workshops and reviewing professional publications. Follow and comply with all safety and work rules and regulations.
Requirements
- Degree in engineering, preferably Electrical or Electrical and Electronics Engineering.
- 5-7 years’ experience in the field of automation/digitalization in a manufacturing facility with experience in design, vendor management, FATs, SATs, system validation and startup.
- Experience in managing global projects and knowledge of change management principles, methodologies and tools
- Should have detailed Software knowledge of PLC (Rockwell preferred), HMI (Ignition preferred), hands-on experience in production line integration and other digital systems integration (WCS, MES, OEESPC, etc).
- Should have detailed Hardware Knowledge of machine electrical safety standard, Control Panel design, Equipment connectivity protocols, robotics, Drives, Vision systems, etc.
- Should have basic knowledge of OT cyber security requirements and network segmentation.
- Detail oriented, analytical, and creative thinker with passion to improve and digitize work processes.
- Excellent project management, planning and organization skills and ability to work and deliver in changing environments while adhering to specified deadlines.
- Strong influencing, interpersonal and communication skills.
- Demonstrated ability to lead teams and get results in a matrixed organization.
Benefits
- We believe a diverse, equitable and inclusive workplace makes us a stronger and more innovative company. This includes supporting the financial and personal well-being of our employees. Learn more about our benefits.
- We empower each and every one of our employees across the globe to prioritize their career development by building capabilities, developing new skills, and leaning into new experiences. Learn how we provide support and clarity on defining your own career so you can thrive.
Job title
Job type
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