Hybrid General Manager – Professional Services

Posted 2 days ago

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About the role

  • General Manager of Professional Services in DEFEND, a cybersecurity company in New Zealand. Driving strategy, commercial performance, and delivery excellence within a high-growth environment.

Responsibilities

  • Define and execute the strategy for our Professional Services and Consulting function
  • Own the P&L for the practice, driving sustainable revenue growth, utilisation, margin optimisation, and disciplined delivery
  • Act as a trusted advisor to senior customer stakeholders, supporting complex and high‑value engagements and ensuring consistently high‑quality outcomes
  • Represent DEFEND externally through thought leadership, industry engagement, and strategic partnerships
  • Oversee complex consulting engagements, embedding strong delivery frameworks, governance, and scalable operating models
  • Build, lead, and develop a high‑performing, engaged team of cybersecurity consultants, architects, and engineers

Requirements

  • Proven ownership and growth of a services P&L
  • Deep understanding of cybersecurity domains (risk, architecture, cloud, incident response, etc.)
  • Experience leading large, multi‑disciplinary consulting teams
  • Strong executive presence and stakeholder engagement skills
  • A growth mindset, resilience, and a passion for building cyber resilience at scale

Benefits

  • 3% Kiwisaver on top of your base salary
  • Southern Cross Health Insurance coverage
  • Mobile and Broadband discounts for yourself and family
  • Flexible, hybrid work environment
  • An allowance to contribute to your home office setup
  • Access to EAP services to support you across a range of wellbeing needs

Job title

General Manager – Professional Services

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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