Director for Clinical Service Line Strategy providing transformational leadership for strategic planning and clinical evolution at Holy Cross Health. Responsible for operational excellence and integration across service lines.
About the role
- The role involves managing high-exposure claims for Employment Practices Liability at CNA. Key responsibilities include oversight of claim resolution strategies and ensuring quality customer service standards.
Responsibilities
- Manage the most complex, highest exposure Employment Practices Liability, Private and Not-For-Profit D&O
- Manage an inventory of the most complex EPL and Private and Not-For-Profit D&O
- Ensure exceptional customer service by driving continuous improvements
- Drive the resolution of claims by collaborating with internal and external business partners
- Achieve quality standards by effectively managing each claim
- Prepare and present high profile, complex information to senior leadership, customers, counsel, and others and coordinate communication of resolution strategies
Requirements
- Bachelor's degree, JD Preferred
- Typically a ten years of relevant or related experience
- Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable
- Expert knowledge of Specialty insurance industry, products, policy language, coverage, and claim practices
- Extensive experience interpreting Specialty insurance policies and coverage
- Knowledge of Microsoft Office Suite and ability to learn business-related software
Benefits
- Comprehensive and competitive benefits package
- Health insurance
- 401(k) matching
- Professional development opportunities
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