Onsite Global Project Management Specialist

Posted 1 hour ago

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About the role

  • Global Project Management Specialist managing knowledge management strategies for CMA CGM Group, enhancing customer and employee experiences through digital innovation and organizational alignment.

Responsibilities

  • Participate in the development of knowledge management strategies.
  • Collaborate with departments to implement strategies.
  • Drive continuous improvement and process optimization.
  • Oversee planning and execution of projects.
  • Implement and track KPIs for initiatives.
  • Act as a connection between business and IT teams.
  • Contribute to AI-driven initiatives.

Requirements

  • Bachelor's degree in a related field; Master's preferred.
  • Demonstrated leadership in customer care and simplification roles.
  • Strong analytical, project management, and strategic planning skills.
  • Knowledge of CMA-CGM internal tools (NOVA, LARA, etc.).
  • Proven experience in customer service and/or operational environments, ideally within shipping, logistics, or transportation industries.
  • Hands-on experience in transformation programs.
  • Strong interpersonal and communication skills.

Benefits

  • Professional development
  • Flexible work environment
  • Health and wellness programs

Job title

Global Project Management Specialist

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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