Hybrid IT Systems Administrator

at CloudQuery

• Job title: IT Systems Administrator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: DNS, Docker, Jamf, Kubernetes, MacOS, Python, Terraform, Go
• Location requirements: Hybrid, Tel Aviv Yafo, Israel

About the role

• IT Systems Administrator managing corporate IT systems and providing user support in a hybrid environment. Ensuring security compliance and continuous improvement of productivity tools.

Responsibilities

• Serve as the primary point of contact for technical issues, troubleshooting hardware and software with a user-centric approach that prioritizes unblocking teammates quickly.
• Manage and secure our core productivity suites and identity providers, ensuring proper configuration, access control, and reliability across the organization.
• Collaborate with the security team to maintain certifications (SOC2, ISO 27001) by enforcing policies, gathering evidence, and ensuring strict access controls and device compliance.
• Own the technical execution of onboarding and offboarding (accounts, access, device provisioning/return) to ensure a smooth and secure employee experience.
• Administer and continuously improve corporate tools (e.g., Google Workspace, Slack, Linear, Zoom, MDM, endpoint security), focusing on automation and reducing manual toil.
• Maintain IT "runbooks," asset inventory, and internal knowledge bases to drive consistency and self-service.

Requirements

• 3+ years of experience as a System Administrator in a modern SaaS or tech environment.
• A genuine passion for helping people and providing high-quality, patient user support; you view Helpdesk duties as a core part of the role, not a distraction.
• Fluent English (written and verbal) is required to support our distributed, international team.
• Practical administration experience (user and service configuration, OUs, security settings, troubleshooting).
• Strong hands-on troubleshooting across macOS and Windows (hardware, OS, common productivity apps).
• Solid understanding of networking and endpoint security hygiene (DNS, DHCP, VPN, MFA, least privilege).
• Advantages (Nice to Have)
• Previous experience assisting with security audits and maintaining compliance standards like SOC2 or ISO 27001.
• Familiarity with Infrastructure-as-Code (Terraform), CI/CD (GitHub Actions), or containerization (Docker/Kubernetes).
• Ability to write scripts (Bash, Python, Go) to automate onboarding workflows or system reporting.
• Experience with Okta (SSO/SAML) and device management (JumpCloud, Jamf, Kandji, Intune).