Hybrid Solution Architect

at Cloudflare

• Job title: Solution Architect
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: SQL
• Location requirements: Hybrid, Austin, United States

About the role

• Solution Architect at Cloudflare developing and configuring Varicent compensation models and calculation logic. Collaborating with cross-functional teams to optimize system enhancements and ensuring accurate deployment.

Responsibilities

• Develop and configure Varicent compensation models and calculation logic. Act as the primary technical builder for system enhancements, ensuring all plans are set up accurately and on time.
• Identify and implement best practice configurations and build techniques, optimizing for scalability and usability while ensuring solutions align with stakeholder needs.
• Plan and execute end-to-end testing (QA/UAT) for all system changes. You will be responsible for identifying bugs, validating fixes, and ensuring error-free deployments.
• Review and analyze application performance, to provide enhancement recommendations and process improvements.
• Provide risk assessment for new functionality and enhancements.
• Build extensive solution / process documentation and enablement infrastructure, scaling consistent practices, documentation and desktop procedures for tool functionality.
• Build deep knowledge around and leverage relationships to influence outcomes and prioritization of upstream system enhancements which directly impact ICM practice.
• Monitor data flows between upstream systems (CRM, HCM) and Varicent. Troubleshoot integration errors and collaborate with IT/Data teams to resolve discrepancies.
• Task Management & Delivery: Independently manage your own project timelines and priorities. You will be expected to balance daily support tickets with larger system builds, ensuring deadlines are met with minimal oversight.

Requirements

• 4+ years in Sales Compensation, Sales Operations, or Systems Administration, preferably within a high-growth SaaS environment.
• 3+ years of hands-on experience configuring Varicent (or a similar enterprise ICM tool like Anaplan/Xactly), including component building, scheduler management, and calculation logic.
• Firm grasp of end-to-end commission processes, including plan document tracking, transaction crediting, complex incentive calculations, and dispute resolution.
• Strong SQL skills with the ability to write queries for data analysis and troubleshooting. Experience handling large, complex datasets is required.
• Analytical & Detailed: Clear, concise communicator; A natural problem solver with high attention to detail, capable of troubleshooting complex data discrepancies and validating calculations before they impact the business.

Benefits

• Cloudflare is proud to be an equal opportunity employer.
• We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.
• Cloudflare provides reasonable accommodations to qualified individuals with disabilities.