The Pre-Sales Solutions Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio for the Digital Native Business, ensuring maximal business value, fit-for-purpose solution design and efficient adoption roadmaps for our customers.
As a Solutions Engineer, you are the technical customer advocate within Cloudflare.
Your goal of customer success should drive you through the entire organisation as you seek out and create scalable solutions for your customer’s needs.
A broad knowledge of Internet performance and security technology is required, the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare.
Requirements
3-to-10 years of experience in the IT industry (early or mid-level experience).
Fluent English (written & spoken)
experience with Oracle, AWS, MS or leading cybersecurity solution
Ability to manage a project, work to deadlines, and prioritise between competing demands.
Demonstrating empathy with customers and quickly identifying challenges and pain points they face.
Understanding of “how the internet works”. For example:
Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;
Can explain the difference between authoritative DNS & recursive DNS?;
You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;
Understanding of how customers make buying decisions, how to explain ROI.
A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
You're OK with some travel (10-15 days per quarter): we expect to travel to customer offices, conferences and/or do talks.
Benefits
All the resources and training required to be effective for the role.
Job title
Senior Solutions Engineer, Digital Native Business
Software Integration Engineer Grad Intern at Aerospace Corporation developing cloud native applications and backend services. Involves collaboration with leading scientists and engineers in high - tech environment.
Senior Solutions Engineer at Cloudflare driving customer success through technical expertise and collaboration. Collaborating across teams to ensure technical success for prospects and existing customers.
AI Solutions Engineer & Architect shaping AI solutions and strategies at HvS - Consulting in Germany. Responsible for integration of AI in business processes and continuous market observation.
SAP PP/DS Solution Architect delivering SAP transformations with a focus on process design and integration. Join a thriving partnership organization with an inspiring working environment.
Client Solutions Consultant managing digital banking propositions across the region. Collaborating with clients to drive transformation in existing banks.
Solution Architect at Stefanini designing integration solutions with IBM software and AWS. Collaborating with development teams to ensure successful implementations and maintain integration standards.
Senior Solutions Architect at Degreed, bridging technology and strategy to enhance upskilling solutions. Engaging with clients, guiding implementations, and contributing to AI initiatives for workforce development.
PLM Solution Architect contributing to a long - term defense project in Sweden. Involves PLM solution delivery in collaboration with an integration team.
Medior Solution Architect specializing in Finance & Operations for retail and supply chain sectors. Designing and implementing Dynamics 365 solutions aligned with business processes and requirements.
Solution Architect responsible for delivering SaaS solutions and managing client relationships for Omnea. Focused on strategic and operational tasks to ensure customer success and product implementation.