Lifecycle Marketing Manager at Kittl managing email and CRM operations for user guidance. Focused on activation, feature adoption, and retention with measurable impact.
About the role
- Customer Marketing Intern assisting in customer advocacy, references, and events for Delinea's marketing team. Involves hands-on experience in customer marketing lifecycle and strategic projects.
Responsibilities
- Learn advocacy platforms (User Evidence, Salesforce, Gartner Peer Insights portal)
- Audit and organize customer content library (case studies, testimonials, videos)
- Shadow customer interviews and reference calls
- Support Gartner Peer Insights SPIFF program tracking and communications
- Research target customers for Spring 2027 customer conference
- Manage weekly SPIFF program updates and internal communications
- Extract customer quotes from case studies for PR and social media teams
- Support reference library cleanup and maintenance
- Assist with case study production (scheduling, prep materials, interview notes, initial drafts)
- Build customer conference invite lists and draft outreach copy
- Learn to manage swag inventory and coordinate event orders
- Create reference activity dashboard showing customer participation trends
- Develop sales enablement assets from existing case studies (one-pagers, quote sheets)
- Document processes and build templates for recurring workflows
- Draft customer nurture email campaign for fall launch
- Present end-of-summer recommendations on program improvements
Requirements
- Currently pursuing a degree in Marketing, Communications, or related field.
- Strong analytical skills; comfortable working with spreadsheets and dashboards.
- Excellent written and verbal communication.
- Curiosity about audience behavior, storytelling, and customer marketing strategy.
- Ability to work independently, manage multiple tasks, and meet deadlines.
Benefits
- Competitive salaries
- Meaningful bonus program
- Excellent benefits
- Healthcare insurance
- Pension/retirement matching
- Comprehensive life insurance
- Employee assistance program
- Time off plans
- Paid company holidays
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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