Real Time Analyst monitoring contact volume traffic to identify performance exceptions at TDCX. Collaborating with teams to execute system modifications and manage operational performance.
About the role
- Energy Engineer focused on developing engineering tools and calculators for energy efficiency. Leading design, implementation, and support for engineering resources and processes.
Responsibilities
- Lead design, development, and implementation of new tools and calculators at CLEAResult to contribute to success of our engineering teams
- Promote tool design, development, and implementation best practices across engineering teams and develop and deliver related training and resources
- Drive engagement of engineers with tool development expertise across the company and identify opportunities for cross-team collaboration
- Engage with clients and evaluators on projects and tools
- Develop ideas for new tools with the support of the broader engineering teams
- Support engagement with engineering, operations, and commercial partners on tool strategies
- Maintain and improve existing tools
- Provide technical support for multiple prescriptive and custom energy efficiency portfolios including identifying energy efficiency measure opportunities, calculating energy savings, supporting custom project analysis and reporting, and reviewing and responding to evaluation reports
Requirements
- Bachelor's Degree required
- Ability to collaborate across engineering, operations, and commercial teams
- Experience with tool development including Excel and VBA
- Experience with tool development including Python, preferred
- Experience in developing and reviewing energy savings calculations, preferred
- Experience with project management, including managing budgets, schedules, and stakeholder groups
- Ability to communicate engineering principles to technical and non-technical audiences
Benefits
- Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
- 401(k) with company match
- Paid vacation, sick, personal and parental leave time
- Paid Volunteer Time: giving back to our communities is important to us
- Employee Recognition Program – convert your recognition points into gift cards
- Employee Assistance Program – offers benefits to help you manage daily responsibilities
- Access to on-demand training courses to advance further in your career
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