Dayforce Engagement Director overseeing and managing Dayforce program implementations for clients in Canada. Leading project teams and ensuring successful delivery and operational efficiency.
About the role
- Consultant Relationship Director overseeing consultant relationships within CLA's Client Accounting and Advisory Services practice. Responsible for project placements and consultant satisfaction in professional services.
Responsibilities
- Work to retain current consultants, maximize utilization of consultants and serve as the point of contact for the sourcing engagements.
- Analyze consultant skill sets and schedules to determine consultant options for proposed client projects.
- Support multiple client relationship leaders and manage the full lifecycle of consultant project placement.
- Determine relevant consultant skill sets needed to support market requirements.
- Participate in interview, selection, and onboarding efforts for consultants.
- Serve as a coach to consultants and help trouble-shoot client issues, scheduling issues, and team dynamics.
- Manage accountabilities for multiple markets and supervise 40+ consultants.
- Help promote a strong CLA culture and consultant satisfaction/retention.
Requirements
- A minimum of 8 years of work experience; professional services or client service delivery is preferred.
- A bachelor’s degree in accounting, finance, business, or related field required.
- Experience in a full-time accounting role (private or public) or consulting with a focus in either Audit, Accounting, and/or Finance preferred.
- Prior supervisory experience required.
- Prior recruiting or hiring experience preferred.
- Proficient in Microsoft Word programs (Outlook, Excel, Word, etc.)
Benefits
- Flexible PTO (designed to offer flexible time away for you!)
- Up to 12 weeks paid parental leave
- Paid Volunteer Time Off
- Mental health coverage
- Quarterly Wellness stipend
- Fertility benefits
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