Create and manage content storyboards for digital learning modules
Produce high-quality eLearning content, including training videos, assessments and evaluations
Maintain and update content in line with product releases and updates
Support the administration of the Learning Management System (LMS)
Ensure all content aligns with Civica’s branding and content strategy
Work closely with internal stakeholders and customers to deliver engaging learning experiences
Facilitate training sessions where required
Meet performance targets and advocate for strong customer outcomes
Requirements
**What you will need to be successful in this role**
Experience in a similar digital content or eLearning development role
Strong creative thinking and the ability to bring ideas to life
Hands-on experience with TechSmith tools such as **Camtasia** and **Audiate**
Excellent organisational skills and the ability to manage multiple priorities
Strong communication skills—both written and verbal
Ability to work independently as well as collaboratively
Strong stakeholder engagement capabilities
Ability to deliver content aligned to project timelines and budgets
Willingness to travel interstate when required
Benefits
**Why you'll love working with us.**
We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:
**We're all different - **and we love this about us.
**We provide an inclusive, safe, and welcoming environment to all Civicans **- there are heaps of opportunities to enable you to grow and be your best.
**Giving culture - **we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
**Flexible Work - **we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.
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