About the role

  • Business Support Services Officer managing complex projects and departmental policies in the Business Support Services Branch of the City of Ottawa.

Responsibilities

  • Responsible for leading or undertaking complex departmental or branch projects assigned to the BSS
  • Providing project management services including defining project scope, preparing project documentation, and leading an assigned project team
  • Leading and undertaking the development and evaluation of corporate and departmental administrative policies and programs assigned to the BSS
  • Providing expertise to management and staff in the application of the policy development process, and the interpretation and application of policies, procedures, guidelines and service standards
  • Supporting performance improvement services for the modification, development and evaluation of policies, procedures, processes and service standards
  • Supporting the departments Stakeholder and Relationship Management Strategies
  • Leading or coordinating assigned corporate programs and initiatives, in accordance with corporate direction, and representing the department

Requirements

  • Completion of 4 year degree in Business Administration, Public Administration or related field
  • Minimum of 4 years of experience in the planning, development, communication, implementation and evaluation of policies, programs, processes, projects, and performance improvements
  • Project Management Professional (PMP) certification is an asset
  • Possess general knowledge of the Corporation, departmental business requirements, policies and legislation related to the department
  • Project management methods and techniques
  • Policy and procedure development and implementation
  • Research, statistical analysis and report writing techniques and processes
  • Program evaluation techniques
  • Working within a complex, political environment
  • Corporate computer systems and applications
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers

Job title

Program and Project Management Officer – BSS

Job type

Experience level

Mid levelSenior

Salary

CA$85,947 - CA$104,577 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job