Onsite KYC Operations Manager

Posted 2 days ago

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About the role

  • KYC Operations Manager leading operations for Citi's Know Your Client program. Managing key deliverables and ensuring team standards by providing regulatory reporting and oversight.

Responsibilities

  • Manage and lead KYC operations
  • Perform program management of existing Business As Usual (BAU)/Refresh process
  • Provide people management and development responsibilities
  • Liaise with Compliance department and senior management
  • Oversee new client onboarding
  • Provide Management Information System (MIS) reporting
  • Monitor account refresh activity daily
  • Perform quality reviews on new client and refresh cases
  • Maintain 'Book of Work' for new system releases

Requirements

  • 5-8 years of experience
  • Bachelor's degree/University degree or equivalent experience

Benefits

  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • planned time off (vacation)
  • unplanned time off (sick leave)
  • paid holidays

Job title

KYC Operations Manager

Job type

Experience level

Mid levelSenior

Salary

$79,120 - $118,680 per year

Degree requirement

Bachelor's Degree

Location requirements

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