Hybrid Vice President – Loan Operations Servicing Manager

at Citi

• Job title: Vice President – Loan Operations Servicing Manager
• Job type: Full Time
• Experience level: Lead
• Salary: $103,200 - $154,800 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New Castle, United States

About the role

• Vice President Loan Operations Servicing Manager overseeing loan documentation and processes within a complex environment. Leading business initiatives and managing a team for loan operations success.

Responsibilities

• manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
• independently processing and closing loans within a complex loan operations environment
• Subject matter expert to lead the team to drive and implement business initiatives, client solutions, and/or projects
• Develops and exercises business plans, policies and procedures, and demonstrates an ability to lead projects, offer innovative solutions and cost saving opportunities
• Stays abreast of developments within the loan documentation/processing function and considers the impact to the business
• Has responsibility for volume, quality, timeliness and delivery of complex deliverables often related, but not limited to loan documentation processes for the team
• Accountable for integrity of process, operations and associated results
• Responsible for detailed analysis of loan related issues where the best course of action is not evident from the information available, but actions must be recommended/taken
• Supports a wide range of internal clients (product, sales, client delivery, and technology) and external corporate clients
• Assumes informal/formal leadership role within the team, is involved in the coaching and training of new recruits, and provides guidance and support to junior staff

Requirements

• 6-10 years of Experience
• Reasonable knowledge of Business Processes, Systems and Tools used in the Loan Process
• Demonstrate understanding of Loan Processes, Procedures, Products and Services
• General awareness of managing, preparing, and reviewing loan documentation
• Adequate ability to identify, mitigate, manage, resolve, and escalate risks and issues
• Awareness of risk types, policies and control measures and processes
• Comply with applicable laws, rules, and regulations, and adhering to Policies

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays