Lead Merchant and Loyalty Rewards Integrity Manager focusing on fraud detection and risk management. Oversee team of data scientists and analysts to strengthen safeguards across ecosystems at Citi.
Responsibilities
Lead and develop a multidisciplinary team of data scientists, data analysts, and fraud strategy professionals
Strengthen merchant and rewards risk controls to detect, analyze, and enhance enterprise safeguards
Lead data scientists in developing and optimizing behavioral anomaly detection, fraud detection, and entity linkage
Translate risk typologies into scalable detection strategies
Improve precision and recall of merchants and rewards monitoring controls
Establish measurable performance indicators across merchant and rewards risk domains
Oversee intelligence monitoring across digital channels and relevant marketplaces
Partner with Product and Marketing Teams to embed risk considerations into launches and promotions
Requirements
10+ years relevant experience
Experience in fraud risk, business impersonation, merchant fraud, product risk, payments, and rewards and loyalty ecosystems
Experience with product management or product risk is desirable
Expertise in Fraud Awareness and Risk Management Operations and Systems (Information Security Standards, Vendor/Outsourcing Management and MCA Legal and Regulatory Compliance)
Management of a global operations and a complex environment that includes global teams
Excellent communication skills – verbal & written
Benefits
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Job title
Senior Vice President, Merchant and Loyalty Rewards Integrity Manager
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