BI Platform Analyst at EXL creating analytics solutions and dashboards for banking using tools like PowerBI and Tableau. Collaborating with stakeholders and ensuring data quality and governance.
About the role
- Business Continuity Senior Lead Analyst role at Citi overseeing operational resilience initiatives for U.S. Personal Banking. Collaborating with stakeholders, advising on ER strategy, and ensuring compliance with standards.
Responsibilities
- Provides and supports oversight of the ER Policy and Standard deliverables ensuring quality, efficiency and accuracy.
- Coordinates a wide range of ER activities to implement Operational Resilience and a CoB Programs that including: Assessment, Planning, Testing, Maintenance, Quality Review, Crisis Management, Training, Awareness, Communications, Monitoring and Reporting.
- Assist with reviews of third-party vendor relationships and any remediation activities.
- Conduct quality assurance ("QA") reviews on Continuity of Business (COB) third party vendors across all Global Products/Functions ("Sectors") and Regions by applying a risk-based methodology.
- Partners with the ER leadership and central teams to maintain a calendar of activities to ensure a timely completion of all policy requirements.
- Advises the business on ER strategy, policy requirements and preferred practices.
- Interacts with business and technology management to understand future business strategy and ER needs, ensuring relevant documentation accounts for changes that occur.
- Conducts business reviews including Franchise Critical Functions, Franchise Critical Applications and the year-end annual CBCM attestation process.
- Facilitates a process to ensure that ER documentation is viable, executable, implemented and tested.
- Collaborate and network to gather information internal and external to the organization to help guide business recommendations.
- Promotes Business Continuity Enterprise Resilience training and awareness.
- Perform gap analyses to identify vulnerabilities and recommend enhancements to existing ER frameworks.
- Develop and document current-state and future-state recovery strategies, ensuring alignment with organizational objectives and industry best practices.
- Will have knowledge of organizational controls, tracking and monitoring requirements, ensuring risks are reported and escalated to Risk & Control Leads when gaps in performance and associated risks are identified.
- Recommends Corrective Action Plans (CAPs) and / or Risk Exceptions (REs).
- Support Internal Audit reviews and/or internal Control reviews.
- Assists with crisis management support during disruptive events.
- Coordinate business participation in CoB testing to fulfill crisis management, business, technology, supplier and other testing as needed.
Requirements
- Strong background in gap analysis, process improvement, and documentation.
- Knowledge of relevant regulatory requirements and industry standards.
- Familiarity with IT infrastructure, cloud computing, and network security.
- Experience with disaster recovery tools and software---Such as Fusion.
- Good understanding of the business and financial drivers for U.S. Personal Banking and Wealth.
- Exposure to U.S. Personal Banking and Wealth disciplines such as Retail, Branch, Cards, Credit, Collections, Mortgage, Digital, Fraud, Operations and Technology.
- Other relevant experience in financial services that requires analytical skills.
- Consistently demonstrates clear and concise written and verbal communication.
- Strong Microsoft Office skills in Word, PowerPoint and Excel.
- Track record as a strong analyst and recognized as able to deliver work in pressured environments.
Benefits
- medical, dental & vision coverage
- 401(k)
- life, accident, and disability insurance
- wellness programs
- paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
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