System Engineer Customer Services providing 1st to 3rd Level Support for various systems. Collaborating directly with customers to ensure optimal IT performance.
About the role
- Ingénieur Systèmes et Réseaux pour Ciril GROUP, éditeur de logiciels et Hébergeur Cloud. Participer à l’automatisation et à l’optimisation de l’exploitation de nos infrastructures.
Responsibilities
- Ensure the Operational Maintenance (MCO) of infrastructures
- Monitor the platform, as well as the availability and security of our infrastructures
- Contribute to the automation and optimization of infrastructure operations
- Participate in the management of major technical projects
- Provide client support
- Track technical actions carried out for clients and produce associated reporting
- Conduct technology watch and propose improvements
- Write documentation and implement ISO27001 processes within a continuous improvement approach.
Requirements
- Degree in Computer Science or equivalent
- At least 5 years of experience in a similar role
- Server administration: Windows and Linux administration
- Monitoring and supervision
- Virtualization technologies: VMware
- Networking: switching, routing
- IT security: firewall management / traffic matrix
- Storage: management of disk arrays
- Automated application deployment: Ansible, Kubernetes
- IT security tools: OpenVAS, ELK, F5, Forti, IPsec
- Scripting: Python, Bash, YAML, PowerShell
- Networking: Cisco, OSPF / BGP
- Storage solutions: PureStorage, DELL
Benefits
- Profit-sharing
- Performance incentive bonus
- Holiday bonus and meal vouchers (restaurant tickets)
- 12 RTT days per year (compensatory time-off days)
- Telework policy – 1 day per week
- €20 net/month for cyclists and carpoolers (Sustainable Mobility Allowance)
- Works council (CSE), health insurance and provident benefits for all
- Committed and sustainable CSR approach: 9 volunteer-based participatory groups
- Social activities: soccer, pétanque, gaming evenings and other colleague events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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