Hybrid Senior Manager, Quality Systems Engineering

at Sonova Group

• Job title: Senior Manager, Quality Systems Engineering
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Warszawa, Poland

About the role

• Senior Manager leading digital evolution of global Quality Management systems at Sonova. Focused on quality compliance and enterprise system design with a hybrid working model.

Responsibilities

• Define and execute the global digital strategy for quality systems, ensuring alignment with organizational goals and regulatory expectations
• Lead the design, implementation, and continuous improvement of eQMS, eLMS, eDMS, and related systems that support quality and compliance processes
• Ensure systems are safe, modern, efficient, compliant, and enable organizational agility
• Drive the implementation of new functionalities, modules, and technology upgrades across quality systems
• Partner with IT, vendors, and process owners to deliver effective system solutions that meet business requirements
• Manage vendor relationships, contracts, and performance to ensure high-quality support and service
• Establish governance for quality systems, including policies, procedures, and compliance requirements
• Lead and develop a team of specialists, providing mentorship, guidance, and performance management
• Partner with business stakeholders to identify opportunities for system improvements and ensure alignment with organizational goals
• Promote best practices in system use and provide training support
• Monitor industry trends and emerging technologies to ensure systems remain innovative and competitive
• Oversee and maintain QARA communications channels and intranet/webpage, ensuring clear and consistent messaging across the company
• Lead the creation and distribution of QARA newsletters and announcements
• Drive initiatives that increase transparency and awareness of QARA activities and achievements

Requirements

• Proven experience managing enterprise-level quality systems (eQMS, eLMS, eDMS, or comparable platforms)
• Strong background in software/system development lifecycle, requirements engineering, and validation of computerized systems
• Proven leadership and people management experience
• Excellent collaboration and communication skills with the ability to influence across all levels of the organization
• Solid understanding of compliance standards and regulatory requirements in quality systems
• Vendor and budget management experience
• Strategic mindset with a passion for leveraging technology to improve quality processes
• Degree in Engineering, Computer Science, Quality Management, or a related technical discipline; advanced degree is an asset

Benefits

• Flexible hybrid working model
• Wide range of training opportunities for professional and personal development
• Exceptional growth opportunities with individual development plans