Consultant Formateur for software solutions in Early Childhood at Ciril GROUP. Implementing client solutions and providing training, with a focus on public service responsibilities.
Responsibilities
Contribute to the implementation of solutions acquired by clients: deliver in-person training at client sites (within a single local authority or inter-authority seminars) and remote training on the various solutions purchased from the CIVIL Population range
Analyze client needs, understand them, and help implement them
Configure and ensure correct deployment of the solutions chosen by the client
Support solution operations and audit operational use
Perform technical and functional support assignments for our clients
Participate in testing new modules and new versions
Identify, document, report any bugs and verify their resolution
Write implementation procedures for our solutions
Review and update course materials, user guides, and functional documents to communicate changes
Contribute to the drafting of specifications.
Requirements
Proven experience in public service within a local authority or in providing support and training for a software publisher
Technical education in IT (BTS, DUT, Bachelor's degree, etc.) is a plus
Regular travel required
Benefits
Join a human-sized company committed to CSR
Friendly day-to-day working atmosphere
Job title
Consultant Trainer – Early Childhood Software Solutions (M/F)
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