C.H.
Robinson is one of the original logistics leaders.
Companies around the world look to us to reimagine supply chains, advance freight technology, and solve logistics challenges—from the simple to the most complex.
Over 90,000 customers and 450,000 contract carriers in our network trust us to manage $22 billion in freight annually.
Through our unmatched expertise, unrivaled scale, and tailored solutions, we ensure the seamless delivery of goods across industries and continents via truckload, less-than-truckload, ocean, air, and beyond.
As a responsible global citizen, we make supply chains more sustainable and proudly contribute millions to the causes that matter most to our employees.
For more information, visit us at chrobinson.com (Nasdaq: CHRW).

C.H. Robinson

Browse and apply for open jobs at C.H. Robinson.

manager

C.H. Robinson is a leading third-party logistics provider, offering a comprehensive suite of global shipping, freight, and supply chain solutions. Their services include air freight, ocean shipping, less-than-truckload, and truckload services, tailored to industries such as automotive, retail, food and beverage, healthcare, and energy. Utilizing advanced technologies like Navisphere for freight visibility and management, C.H. Robinson is adept at handling complex logistics challenges, providing end-to-end solutions, and ensuring supply chain efficiency on a global scale. They are known for their unmatched industry expertise and capability to customize solutions for businesses across various sectors.

C.H. Robinson is one of the original logistics leaders. Companies around the world look to us to reimagine supply chains, advance freight technology, and solve logistics challenges—from the simple to the most complex. Over 90,000 customers and 450,000 contract carriers in our network trust us to manage $22 billion in freight annually. Through our unmatched expertise, unrivaled scale, and tailored solutions, we ensure the seamless delivery of goods across industries and continents via truckload, less-than-truckload, ocean, air, and beyond. As a responsible global citizen, we make supply chains more sustainable and proudly contribute millions to the causes that matter most to our employees. For more information, visit us at chrobinson.com (Nasdaq: CHRW).

• Collaborate to create performance improvement plans to carrier and track improvement to plan
• Work to continuously improve carrier management processes
• Manage carrier rates, lane bids and maintains master rate file
• Responsible for rate and invoice exception management in conjunction with the internal customer account team
• Publish and interpret carrier scorecards and service metrics
• Act as carrier escalation point to assist with the resolution of any open issues
• May participate in procurement projects including, but not limited to, data extraction, analysis, formatting, and presentation of rates and data related to pricing requests

Carrier Manager

Carrier Manager managing customer carriers and improving logistics performance. Collaborating with internal teams and acting as customer representatives to carriers.

it-support

• Coach and mentor using the Socratic method, asking questions to get at the why behind the what for outcomes.
• Develop strengths among the team to identify upstream KPIs to help be more forward looking, rather than reactive
• Supports both credit and commercial teams on leadership discussions, including executive level calls, both internally and externally, to share insights and gather financial information relative to decision making
• Supports our business partners in regular business reviews, leveraging internal analytics and financial intelligence to provide economic insights, and understands positive and negative trends in data, to uncover new opportunities for growth, increase sales, and retain and grow the business by presenting strategic solutions to the customer
• Serve as an escalation point for credit policy exceptions and operational challenges
• Establish and monitor credit limits to minimize financial exposure while supporting business growth
• Continuously evaluate operational processes for effectiveness and efficiency, leveraging Lean practices to streamline credit operations
• Facilitate problem-solving activities to address root causes of inefficiencies and implement sustainable solutions
• Foster cross-functional collaboration with sales, operations, and finance teams
• Prepare and present regular financial and credit performance reports to all levels of leadership, highlighting key metrics and trends
• Ensure compliance with internal controls, audit requirements, and global regulations
• Develop, implement, and enhance Standard Operating Procedures (SOPs) to meet operational excellence goals
• Leverage technology to improve efficiency and automation in financial and credit processes
• Stay updated on global economic trends, regulatory changes, and advancements in credit and collections management tools and regularly use knowledge to drive better decisions throughout the team and mitigate risk
• Manage, mentor, and develop credit teams across multiple regions to create global practices and ensure consistent application of best practices
• Outlines employee role accountabilities and expectations; manages performance to drive the right behaviors and improve results and provides useful real-time coaching, feedback, and mentoring, development activities and stretch assignments; supports employees with problem resolution
• Commits to teams long-term personal and professional growth and takes accountability for seeing them grow and advance
• Encourages employee feedback through formal and informal channels. Acknowledges and acts on feedback to drive a trusting culture of open two-way communication, inclusivity and continuous improvement
• Gathers data and provides input to support the creation of financial performance goals, including a revenue and expense budget, for the team

Credit Manager

Credit Manager at C.H. Robinson shaping credit policies and overseeing credit evaluations. Leading a team to enhance financial outcomes and ensure risk management in credit operations.

director

• Develop and execute committed assets strategy, ensuring alignment with industry trends and competitive positioning
• Drive business objectives, efficiency, and growth through organizational structure, resource, and headcount alignment
• Lead financial management of the portfolio, including P&L accountability, budgeting, revenue, and expense oversight
• Report and communicate financial results, performance metrics, and strategic adjustments to senior leadership and employees
• Build and leverage cross-functional relationships across NAST, Product, Tech, and Shared Services to enhance demand, supply, and process improvement
• Partner with Commercial, Capacity, and Operations leaders on implementation strategies for new and existing business
• Engage with carriers and customers at the executive level, shaping solutions that strengthen value propositions and connectivity
• Guide go-to-market strategy, sales enablement, branding, and education efforts to ensure relevance across freight cycles
• Provide clear direction, set priorities, and ensure team alignment with strategic objectives
• Monitor performance, remove roadblocks, and foster agile, transparent ways of working
• Coach and mentor team members and emerging leaders through feedback, one-on-ones, and development planning
• Identify skill gaps, encourage continuous learning, and support career growth to build long-term capability

Director, Committed Assets

Director leading asset-based services strategy, execution, and performance at C.H. Robinson. Focusing on growth, innovation, and operational excellence in transportation solutions.

content-writer

• Accurate and timely submission of customs entries for clearance through U.S. Customs and Border Protection and Partner Government Agencies (PGA)
• Serve as the primary CH Robinson customs representative for assigned customer account base, ensuring prompt response and follow-through on customer inquiries
• Demonstrate mastery of customs brokerage standard operating procedures (SOP) and best practices
• Direct ownership of Customer SOPs and Harmonized Tariff Schedule (HTS) databases for customer accounts to ensure compliance with CBP and customer requirements
• Analyze and validate import documentation and data for compliance prior to entry submission to CBP and PGAs
• Adhere to high levels of operational excellence: on-time performance, accuracy, and customer service
• Participate in comprehensive training program including group activities, self-guided learning, coaching and mentoring
• Develop toward customs brokerage account management and trusted-advisor responsibilities

Customs Entry Writer

Customs Entry Writer at C.H. Robinson preparing and filing U.S. Customs entries, validating import documentation, and managing customer SOPs and HTS databases to ensure regulatory compliance.

C.H. Robinson

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