Senior SCRM Analyst at Leidos supporting enterprise data and analytics programs. Involves Cyber Supply Chain Risk Management and collaboration with governmental partners.
About the role
- Specialist in Marketing CRM at Cheil Brasil, managing campaign operations while collaborating with partners. Focused on data analysis and campaign optimization to meet business goals.
Responsibilities
- Serve as the SPOC (Single Point of Contact) for Insider operations (content A/B testing, App Push, Web Push, WhatsApp, Journey automations) and liaise with the agency.
- Monitor the performance of ongoing campaigns, ensuring they are implemented correctly.
- Identify and report implementation gaps and recommend improvements.
- Compile and analyze campaign performance reports, review results, and suggest adjustments.
- Work with the team to ensure campaign content quality and alignment with company objectives.
- Validate campaign functionality, ensuring defined metrics and KPIs are being met.
- Collaborate with the team to optimize processes and continuously improve campaign execution.
- Participate in weekly meetings with subsidiaries to align operations and provide updates on activity progress.
- Track the evolution of operational KPIs and SLAs, driving continuous optimization of these indicators to ensure alignment with business goals.
- Design dashboards and performance reports that provide clear, detailed visibility for all stakeholders.
Requirements
- Experience managing digital and performance campaigns.
- Familiarity with campaign monitoring tools and data reporting.
- Strong skills in data analysis and performance metrics.
- Familiarity with CRM tools, marketing automation, and the Insider platform.
- Fluent English.
- Spanish is a plus.
Benefits
- Health plan, dental plan, and life insurance (Bradesco).
- Meal or food allowance via Pluxee.
- Wellhub.
- Maternity/Paternity kit.
- Access to a company psychologist.
- Discounts at universities, language schools, and partnership with Sesc.
- Performance reviews.
- Birthday day off.
- Discounts on Samsung products.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Customer Success Manager engaging clients on their digital transformation journey with HPE solutions, ensuring optimal service adoption and customer satisfaction throughout their journey.
Customer Success Specialist guiding new customers through onboarding and building relationships. Focused on client engagement and retention in the property industry.
Client Success Director managing strategic relationships for a property intelligence company. Driving client engagement and ensuring long - term retention with measurable outcomes.
Customer Success Specialist in the real estate sector, providing onboarding and customer support. Focused on enhancing user experience and driving client retention.
SMB Customer Success Manager driving activation, retention, and growth across a portfolio at Sitemate in the tech industry with a focus on customer engagement.
Customer Success Manager for Sydney team driving customer activation and retention across built world industries, collaborating closely with Sales, Account Management, and Support teams.
Client Success Director managing strategic relationships with top real estate brokerage firms. Elevating client engagement and ensuring measurable value from data - enabled solutions in B2B environment.
Customer Success Manager guiding healthcare providers through onboarding and retaining relationships with Torch. Focused on delivering exceptional customer experience and understanding client needs.
Technical Success Manager responsible for troubleshooting and optimizing platform usage for APAC clients. Collaborating with internal teams and providing consultative guidance in a client - facing role.