Auxiliar de Operações responsible for assisting clients with digital certificate issuance via videoconference. Working at a technology company specializing in digital identification and signatures.
Responsibilities
Conduct client service via videoconference for the issuance of digital certificates;
Strictly follow the current service script during videoconferences to identify digital certificate holders;
Operate systems through mandatory platforms to validate holders' data during and after videoconferences in order to ensure the issuance of digital certificates;
Review documentation for requests validated by the partner network.
Requirements
High school diploma or equivalent;
Good verbal and written communication skills;
Organized and detail-oriented;
Comfortable with technology and digital tools;
Must reside in Ilhéus, Bahia (BA);
*Desired:* experience as a Registration Agent or other role at a company in the digital certification sector.
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