Operations Supervisor overseeing day - to - day operations and employee supervision in Hudson, FL for Gear Wash, a PPE maintenance provider. Ensuring compliance and exceptional customer service.
About the role
- Auxiliar de Operações responsible for assisting clients with digital certificate issuance via videoconference. Working at a technology company specializing in digital identification and signatures.
Responsibilities
- Conduct client service via videoconference for the issuance of digital certificates;
- Strictly follow the current service script during videoconferences to identify digital certificate holders;
- Operate systems through mandatory platforms to validate holders' data during and after videoconferences in order to ensure the issuance of digital certificates;
- Review documentation for requests validated by the partner network.
Requirements
- High school diploma or equivalent;
- Good verbal and written communication skills;
- Organized and detail-oriented;
- Comfortable with technology and digital tools;
- Must reside in Ilhéus, Bahia (BA);
- *Desired:* experience as a Registration Agent or other role at a company in the digital certification sector.
Benefits
- Meal allowance on Flash card 🍽️
- Food allowance on Flash card 🛒
- SulAmérica health plan 🏥
- MetLife dental plan 😁
- TotalPass (wellness program) 💪
- Birthday day off 🎉
- Childcare assistance 👶
- Corporate University - UniSign 📚
- Life insurance 🔒
- Educational partnerships 🎓
- SESC benefits/membership 🏖️
- "Best Maternity" program 🤱
- Extended maternity and paternity leave 👪
- Pharmacy benefit card 💊
- Profit-sharing (PLR) 💼
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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