About the role

  • Regional Director leading non-clinical operations for home health including workflow and revenue cycle management. Engaging with branch leaders to ensure operational excellence and compliance.

Responsibilities

  • Provide strategic oversight and operational leadership for non-clinical office functions across assigned markets.
  • Partner with branch and market leadership to ensure standardized processes, workflow integrity, billing readiness, and revenue cycle performance.
  • Monitor and analyze key operational metrics and implement corrective action plans.
  • Be a subject matter expert in Homecare Homebase (HCHB), providing guidance on system workflows, reporting, and billing readiness standards.
  • Identify operational risks and partner with leadership to implement sustainable process improvements.
  • Support implementation and adoption of enterprise initiatives impacting office workflows, systems, and regulatory compliance.
  • Provide coaching and operational guidance to strengthen leader capability in managing non-clinical performance.

Requirements

  • Minimum of 5 years of progressive home health operational experience.
  • Homecare Homebase (HCHB) system experience required including knowledge of workflow management, reporting, and billing readiness requirements.
  • Deep understanding of branch-level non-clinical operational requirements, processes, and best practices within home health.
  • Demonstrated expertise in revenue cycle fundamentals and billing workflow integrity.
  • Strong analytical skills with the ability to interpret operational data and drive improvement.
  • Ability to travel 25-50%.

Benefits

  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • paid time off, company and personal holidays
  • volunteer time off
  • paid parental and caregiver leave
  • short-term and long-term disability
  • life insurance
  • many other opportunities

Job title

Regional Director – Home Health Office Operations

Job type

Experience level

Lead

Salary

$71,100 - $97,800 per year

Degree requirement

Bachelor's Degree

Location requirements

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