About the role

  • Oversees day-to-day operations, quality chart audit reviews, recruiting/hiring, team management, and overall performance for Care Integration Team associates in the market.
  • Ensures clinical program integrity at the market level and addresses performance and program improvement opportunities, escalating to Divisional Director as appropriate.
  • Collaborates with market leader/key stakeholders to design market specific strategies, data analytics, and create action plans that will reduce acute and post-acute care utilization.
  • Solicits/shares feedback with market leaders on team-based focus with attention given to success and opportunities to improve one care team culture and collaboration on high-risk patient management, at the market level.
  • Effectively prioritizes patients with the market leaders who benefit the most from care management programs.
  • Initiates and maintains relationships with community partners, including key community organizations, CenterWell/Conviva organizations (home health and pharmacy), and health care systems for strong clinical collaboration that will improve patient experience and overall population health outcomes.
  • Accountability to key population health metrics, including quality, utilization and financial measures.

Requirements

  • A current unrestricted Florida RN license or Social Work degree/license
  • Bilingual in English/Spanish with the ability to speak, read and write in both languages without limitations or assistance
  • 5 years or more prior nursing, case management, disease management and/or social work experience
  • Must reside within the Tampa, FL area OR be willing and able to travel as frequently as needed to the market clinics based on business need
  • At least 2 years of team management experience
  • Experience working in primary care, acute care, ambulatory care and or value-based care organizations

Benefits

  • Health benefits effective day 1
  • Paid time off, holidays, volunteer time and jury duty pay
  • Recognition pay
  • 401(k) retirement savings plan with employer match
  • Tuition assistance
  • Scholarships for eligible dependent

Job title

Bilingual Manager, Care Integration Team

Job type

Experience level

Mid levelSenior

Salary

$86,300 - $118,700 per year

Degree requirement

Bachelor's Degree

Location requirements

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