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Hybrid Bilingual Manager, Care Integration Team
Posted last month
About the role
- Manager for Care Integration Team at CenterWell leading nursing and community engagement for high-risk patients. Building partnerships for improved care coordination and patient outcomes.
Responsibilities
- Oversees day-to-day operations, quality chart audit reviews, recruiting/hiring, team management, and overall performance for Care Integration Team associates in the market.
- Ensures clinical program integrity at the market level and addresses performance and program improvement opportunities, escalating to Divisional Director as appropriate.
- Collaborates with market leader/key stakeholders to design market specific strategies, data analytics, and create action plans that will reduce acute and post-acute care utilization.
- Solicits/shares feedback with market leaders on team-based focus with attention given to success and opportunities to improve one care team culture and collaboration on high-risk patient management, at the market level.
- Effectively prioritizes patients with the market leaders who benefit the most from care management programs.
- Initiates and maintains relationships with community partners, including key community organizations, CenterWell/Conviva organizations (home health and pharmacy), and health care systems for strong clinical collaboration that will improve patient experience and overall population health outcomes.
- Accountability to key population health metrics, including quality, utilization and financial measures.
Requirements
- A current unrestricted Florida RN license or Social Work degree/license
- Bilingual in English/Spanish with the ability to speak, read and write in both languages without limitations or assistance
- 5 years or more prior nursing, case management, disease management and/or social work experience
- Must reside within the Tampa, FL area OR be willing and able to travel as frequently as needed to the market clinics based on business need
- At least 2 years of team management experience
- Experience working in primary care, acute care, ambulatory care and or value-based care organizations
Benefits
- Health benefits effective day 1
- Paid time off, holidays, volunteer time and jury duty pay
- Recognition pay
- 401(k) retirement savings plan with employer match
- Tuition assistance
- Scholarships for eligible dependent
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