Service Care Manager at Centene assessing and coordinating mental health care for members. Focused on developing care plans and advocating for members with significant behavioral health needs.
Responsibilities
Develops, assesses and coordinates holistic care management activities
Evaluates member service needs and develops or contributes to development of care plans/service plans
Educates members, their families and caregivers on services and benefits available
Acts as liaison and member advocate between member/family, physician, and facilities/agencies
Supports members with primarily mental/behavioral health needs
Performs frequent home and/or other site visits
Provides and/or facilitates education to long-term care members and their families/caregivers
Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery
Requirements
Requires a Master's degree in Mental Health or Social Work or Graduate from an Accredited School of Nursing
2 – 4 years of related experience
Licensed Behavioral Health Professional or RN based on state contract requirements e.g., LCSW, LPC, or RN with Behavioral Health experience
3+ years of case management, care coordination, discharge planning with adult populations (ages:18 - 65) preferred
2+ years of experience coordinating and managing healthcare/behavioral health services and personal assistance/social services, and providing patient advocacy and education to Medicaid members preferred
Experience in FIELD-BASED Social Worker or Case Managers role in-patient behavioral health hospital, community health, outpatient mental health, substance abuse/ detox recovery treatment, or state social services settings (MHAs, LIDDA) preferred
Benefits
Competitive pay
Health insurance
401K
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
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