Hybrid AP Resolution Consultant

at CDW

• Job title: AP Resolution Consultant
• Job type: Full Time
• Experience level: Junior
• Salary: $53,000 - $89,900 per year
• Degree requirement: Bachelor's Degree
• Tech skills: ERP
• Location requirements: Hybrid, Vernon Hills, United States

About the role

• AP Resolution Consultant at CDW handling complex accounts payable disputes and mentoring team members. Collaborating across departments to optimize accounts payable processes and enhance productivity.

Responsibilities

• Collaborate with various departments, including sales, customer service, and procurement, treasury, legal and accounting to identify and gather key performance indicators and supporting documentation
• Identify and resolve complex tasks associated related to invoice discrepancies which require escalation
• Conduct thorough root cause analysis of recurring disputes to identify underlying issues or process inefficiencies
• Develop strategies and recommendations to prevent future disputes and improve overall accounts payable process efficiency
• Engage in clear and professional communication with both internal and external stakeholders. This includes but is not limited to suppliers and key
• Maintain comprehensive records of all dispute-related activities, communications, and resolutions.
• Generate regular reports on dispute trends, aging, and resolution status for management review
• Continuously evaluate the dispute resolution process and identify opportunities for enhancement. Suggest and implement improvements to streamline workflows and enhance productivity
• Collaborate with other AP teams/coworkers to provide insights on unresolved disputes that may impact the payables process
• Ensure compliance with company policies, accounting standards, and regulatory requirements during the dispute resolution process
• Adhere to internal controls and maintain a high level of data accuracy and integrity
• Provide mentorship and support to junior team members, sharing knowledge and best practices to improve the overall performance
• Manage high risk and top tier suppliers based on spend analysis. This includes but is not limited to vendors which have unique payment procedures
• Perform vendor specific needs based on contractual obligations. This includes tasks such as vendor reconciliations, auditing activities and indirect spend analysis

Requirements

• Bachelor’s Degree in Finance, Accounting, or related field and 1 year of relevant AP, Credit, Accounting OR Finance experience OR 5 years of relevant AP, Credit, Accounting or Finance experience OR 5 years of CDW experience
• Proven experience in an accounts payable role, preferably with Fortune 200 organization
• Ability to work independently, manage multiple priorities, and meet deadlines
• Detail-oriented mindset with excellent organizational and problem-solving abilities
• Strong negotiation and communication skills, both written and verbal, to effectively interact with customers and internal stakeholders
• Enterprise ERP Systems experience preferred.

Benefits

• Health insurance
• 401(k)
• Professional development
• Paid time off
• Flexible work arrangements