Hybrid Technical Writer – 6-Month FTC, Maternity Cover

Posted 5 days ago

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About the role

  • Technical Writer creating and maintaining user-focused documentation for CDP's product portfolio. Collaborating with product owners, designers, developers, and QA engineers to identify documentation needs.

Responsibilities

  • Create and maintain clear, accurate, and user-focused internal documentation across CDP's product portfolio
  • Write clear, user-focused documentation for product features, configurations, system logic, and internal processes using visuals (diagrams or videos) where relevant
  • Review, revise, and restructure outdated material to ensure clarity, accuracy, and consistency with current features, updates and tone and style
  • Maintain internal knowledge hub to support ongoing development and team collaboration including audits and tracking revisions and versions
  • Review and improve content from feedback or usability testing with stakeholder teams
  • Communicate progress, raise blockers, and clarify priorities with the Senior Technical Writer
  • Actively contribute to an effective and engaged team, clear on its purpose and contribution, by participating in performance and development conversations
  • Ensuring a respectful and inclusive workplace, where team members communicate openly, share knowledge so it can be used, and respect difference
  • Living the CDP Values and demonstrating the behaviours appropriate to your position

Requirements

  • Proven experience as a Technical Writer in a product-led or technical organisation
  • Comfortable working in a developing documentation function with evolving processes and standards
  • Ability to manage your own documentation tasks and timelines with minimal supervision
  • Excellent communication and collaboration skills, with the ability to work effectively with all levels
  • Familiarity with tools such as Notion, Loom, Figma, or any image editing or diagramming tool
  • Understanding of documentation best practices, content structure, and user experience principles
  • Comfortable creating visual content (e.g., diagrams, charts) and using video tools for walkthroughs

Job title

Technical Writer – 6-Month FTC, Maternity Cover

Job type

Experience level

Mid levelSenior

Salary

£39,525 - £49,407 per year

Degree requirement

Bachelor's Degree

Location requirements

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