Onsite Patient Financial Counselor

Posted 8 hours ago

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About the role

  • Patient Financial Counselor managing financial aspects of patient care and services at CCRM Fertility. Educating patients on financial services and insurance verification processes.

Responsibilities

  • The Patient Financial Counselor plays a vital role in managing the financial aspects of patient care and services.
  • Educates patients on financial services and the steps/timeline to receive payment from the patient(s) insurance.
  • Insurance verifications for all patients prior to the New Patient appointment and treatment cycle.
  • Collect payments from patients prior to the scheduled service.
  • Ensure valid insurance information is available in the patient’s chart.
  • Address insurance coverage discrepancies with the patient and serve as an advocate for patients experiencing difficulty with the insurance process.
  • Identify and perform pre-certification(s) required by the patient’s insurance for general medical service, infertility diagnostic service, infertility treatment service, obstetrical care service, etc.
  • Serve as a resource to Care Teams regarding insurance coverage limitations on a patient’s care plan.
  • Other duties assigned.

Requirements

  • High School Diploma or GED required.
  • 1+ year medical billing experience preferred.
  • Previous experience in reproductive medicine or Women’s health preferred.
  • Prior experience with Athena preferred.
  • Ability to work weekends, evenings, and holidays, on a rotating basis.

Benefits

  • Generous Paid time-off (PTO) and paid holidays
  • Medical, Dental, and Vision Insurance
  • Health benefits eligible the first day of the month following your start date.
  • 401(k) Plan with Company Match (first of the month following 2 months of service)
  • Basic & Supplement Life Insurance
  • Employee Assistance Program (EAP)
  • Short-Term Disability
  • Flexible spending including Dependent Care and Commuter benefits.
  • Health Savings Account
  • CCRM Paid Family Medical Leave (eligible after 1 year)
  • Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
  • Professional Development, Job Training, and Cross Training Opportunities
  • Bonus Potential
  • Potential for Over-time Pay (Time and a half)
  • Holiday Differential Pay (Time and a half)
  • Weekend Shift Differential Pay ($4.00 per hour)

Job title

Patient Financial Counselor

Job type

Experience level

Junior

Salary

$18 - $23 per hour

Degree requirement

High School Diploma

Location requirements

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