Business Data Analyst working with One Funnel Consultants to improve customer experience at Caterpillar. Analyze data and collaborate with dealers for effective implementation and insights.
Responsibilities
Collaborate closely with One Funnel Consultants and dealers to understand business problems and deploy the One Funnel solution.
Provide dealer insights to support One Funnel Consultants in determining the best deployment approach.
Prototype, develop, iterate, and test PALs (Prioritized Action Lists) to enable effective One Funnel orchestration.
Understand dealer systems and business processes required for PAL deployment.
Assist dealers in implementing One Funnel with appropriate parameters and routing.
Perform additional duties as assigned by Caterpillar management.
Requirements
University Degree or relevant experience in similar position.
Fields of study include computer science, business, mathematics, economics, statistics, engineering or in a related field.
Experience using SQL to query and transform data to solve complex business problems.
Experience working with Cat Digital Product datasets in Snowflake (such as STU, OLGA, PSE, DNA, LENS, Vision Link, eCommerce, Cat Central, etc).
Strong attention to detail in order to spot inaccuracies in coding or data.
Easily understand business processes - and cause and effect on datasets within the process.
Confidence and initiative to create innovative solutions to solve business problems.
Solid practical experience delivering production ready solutions
Working knowledge of one or more programming languages.
Benefits
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
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