Chief Operating Officer (COO) at carVertical driving performance management and operational efficiency. Overseeing processes and AI integration across the organization in a hybrid work environment.
Responsibilities
Own Company Performance & Execution - Build and run a company-wide KPI system - translating strategy into measurable goals with clear ownership and accountability.
Track performance across teams and departments, stepping in when execution drifts to restore focus and delivery.
Design the Operating System and Embed AI into It - Identify bottlenecks and optimise end-to-end processes across teams and workflows.
Build a High-Performance Culture - Lead the HR team towards a performance culture by embedding clear standards across the organisation.
Requirements
Proven experience scaling operations in a high-growth, multi-market environment.
Strong systems thinking - you naturally understand how everything connects, and where it breaks.
Experience building and running performance systems.
High ownership and accountability standards - you hold yourself and others to them.
Strong analytical and problem-solving mindset; you are comfortable in ambiguity.
Genuine interest in AI and automation as core operational levers - not just a talking point.
Strong communication skills and the ability to read, handle, and de-escalate complex situations -whether one-on-one, within teams, or across the organisation.
Benefits
private health insurance included.
Top up the standard vacation allowance by 10 days - 30 in total per year.
Flexibility that goes beyond the office - team workations and personal workation opportunities included.
A strong professional development package - dedicated budget, time, and resources to keep growing.
From team building activities to company wide celebrations - we make time to connect beyond work.
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