Hybrid Manager, Business Systems

Posted 3 weeks ago

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About the role

  • Manager of digital transformation projects at Carrier, providing leadership for critical technology initiatives. Collaborating with stakeholders to deliver effective process solutions and improve customer experience.

Responsibilities

  • Provide program leadership for critical digital transformation efforts for CST Americas
  • Work closely with key stakeholders and the IT team to develop transformative technology and process solutions
  • Accountable for managing digital transformation portfolio of projects’ scope, timeline and delivery
  • Understand customer needs and iterate on concepts and solutions
  • Develop the overall digital transformation strategy and specific plans for the lifecycle of digital initiatives
  • Implement improved digital initiatives and drive process improvement
  • Report on development progress, risks, and issues

Requirements

  • Bachelor’s Degree
  • 5+ years of experience as a software product manager, product owner, and/or business analyst
  • 2+ years of proven, hands-on experience in operations
  • Experience developing and/or delivering technical solutions across data, analytics, and technology
  • Proven ability to operate effectively in a highly matrixed environment

Benefits

  • Health insurance
  • 401(k) retirement plan
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Job title

Manager, Business Systems

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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