Senior Product Manager at Made Tech, using human - centered technology to enhance public services. Collaborating with various teams to ensure effective product management and delivery.
About the role
- Aftermarket Product Development Manager driving business growth through new product development and enhancements in the transport refrigeration industry. Collaborating with cross-functional teams to launch high-quality aftermarket solutions.
Responsibilities
- Lead the development of new aftermarket products from concept to launch, ensuring they meet safety, regulatory, and quality standards.
- Capable of leading multiple projects simultaneously, coordinating with cross-functional teams to achieve aggressive project timeline and KPIs in cost, quality and performance.
- Work closely with Sales & Marketing and dealer network to gather key customer needs and establish value propositions to facilitate new aftermarket offerings adoption.
- Collaborate with Engineering and Service to define and execute test plan, iterate design to improve functional performance and serviceability, and validate through field trials.
- Support Supply Chain in supplier selection, supplier sample qualification and new product introduction (NPI) forecast to accelerate product launches and time to market.
- Identify and develop IoT sensing, connectivity, and electrification solutions that enhance existing offerings and accelerate the organization’s digital strategy.
- Service as the Subject Matter Expert (SME) on the Aftermarket offerings.
- Drive sustaining issue resolution and offer technical insight on existing products.
- Manage product lifecycle strategy and identify parts obsolescence risks to trigger redesign or replacement actions for discontinued components.
- Support Sales, Inventory & Operations Planning (SIOP) and Excess & Obsolete (E&O) processes with product insight and lifecycle consideration.
Requirements
- Bachelor’s degree in engineering
- 7+ years of product development experience in transport refrigeration / related HVAC-R / heavy duty trucking
- 3+ years experience in project management
- Strong working knowledge of refrigeration systems and components
- Excellent problem-solving and analytical skills
- Excellent project management, communication and cross-functional collaboration skills
- Proficiency in Product Lifecycle Management systems (e.g., Windchill)
- Proficiency in ERP systems (e.g., JDE or SAP)
- Proficiency in CAD tools (SolidWorks, Creo, or similar)
- Proficiency in MS Office and collaboration tools (e.g., MS Teams, Zoom)
- Able to travel occasionally to support field trials and customer visits
- Experience in electrical design, power electronics, IoT sensing or battery power management components
- Ability to think outside in and navigate through ambiguity to create innovative solutions
- Self-driven, motivated and excels in a dynamic environment.
- Advanced degree in engineering (MS or higher).
Benefits
- Health Care benefits: Medical, Dental, Vision; wellness incentives
- Retirement benefits
- Paid vacation days, up to 15 days
- Paid sick days, up to 5 days
- Paid personal leave, up to 5 days
- Paid holidays, up to 13 days
- Birth and adoption leave
- Parental leave
- Family and medical leave
- Bereavement leave
- Jury duty
- Military leave
- Purchased vacation
- Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
- Tuition Assistance
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