IT Senior Transition Manager managing service transition projects at NTT DATA. Coordinating service transitions and ensuring project deliverables align with customer expectations.
Responsibilities
Transition of services from one operating entity to another.
Work in very close cooperation with the transition team in the overall management of all allocated transition work (budget, transition schedules, planning, and coordination of transition status meetings and preparation of transition reports)
Directing end to end projects during Service Transition and Transformation by leveraging industry-leading delivery models and tools
Monitor and report of performance, progress, and risk status
Collaborate with internal departments to ensure timely completion of project deliverables
Escalation instance for the customer during the transition
Responsibility for knowhow transfer and quality gates
Ensures project documents are complete, current, and stored appropriately
Supports sales opportunity teams by designing transition solutions, participating in orals with clients to bring the solution to life, conducting due diligence sessions to validate the solution and providing transition expertise throughout the opportunity cycle
Requirements
Bachelor's degree in IT/ Finance / Business Administration, Project Management, or related fields
Minimum 5-10 years of experience in IT project and transition management.
Experience in the management and implementation of customer-specific IT projects and applications/systems
Experience with proven record of managing projects with 100FTE or more
ITIL Service Transition, PRINCE2 or PMP certification represents an advantage
Digital transition tools (e.g., JIRA, MS Project, ServiceNow).
AI/automation awareness related to transition optimization
Excellent interpersonal, communication skills and presentation skills
Logical and structured approach to problem-solving
Strong organizational skills
Strong negotiation and conflict resolution
Proven track record of managing mission-critical projects in fast-paced environments
Organisational Change Management and cultural integration as part of transition responsibilities
Availability for business trips
Excellent command of both spoken and written German and English.
Benefits
New beginnings can be a challenge. We promise a smooth integration and a supportive mentor
Pick your working style: choose from Remote, Hybrid or Office work opportunities
Early bird or night owl? Our projects have different working hours to suit your needs
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Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families
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