Client Care Specialist at Gateway Services providing quality customer service in pet aftercare. Responsible for customer interactions, product knowledge, and administrative tasks while ensuring client satisfaction.
About the role
- Client Care Specialist III driving group sales goals for Alberta Blue Cross, delivering exceptional customer experience along with supporting internal teams and collaboration.
Responsibilities
- Spearhead Requests for Proposals (RFPs)
- Manage requests for plan revisions and cancellations
- Collaborate with the Large Account Executive, Renewal Specialists, and underwriting team
- Lead and document the end-to-end enrollment process
- Drive annual account reviews with large account clients
- Conduct demos and presentations for advisors and group clients
- Coordinate with internal teams for timely client inquiry responses
- Ensure all activities comply with company policies and service standards
Requirements
- Extensive group benefits-related experience
- Strong interpersonal skills
- High attention to detail
- Professionalism and excellence in client and advisor engagement
- Presentation expertise delivering impactful presentations
- Strong problem-solving skills
- Motivation to achieve goals and meet deadlines
- Continuous desire to learn and grow
Benefits
- Health coverage for over 1.8 million members
- Opportunities for career growth
- Healthy work-life balance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Executive Assistant to Head of BCM Client Services handling various administrative tasks to support leadership at EXL. Requires strong communication and organizational skills for effective collaboration.
Client Services Representative managing relationships for TPA and Non - TPA clients in FinTech. Ensuring smooth transitions for retirement plans while fostering business growth and client retention.
Senior Client Services Partner leading key club customer engagements and driving revenue growth. Responsible for account success and metrics while working in a hybrid model from Lake Mary, FL.
Client Support Executive role in Pensions team supporting client service and administrative tasks. Offering assistance in onboarding, engagement management, and client communications in a hybrid setup.
Client Support Executive Team Leader at Law Debenture managing a pensions team and transitioning to a client - focused model. Ensuring high standards and effective team coordination in client service delivery.
Travel & Client Services Executive coordinating travel and logistics for corporate events at Davy Group. Supporting Capital Markets team with logistics, administration, and stakeholder communication.
Lead Director, Client Services responsible for strategic leadership and operational excellence in Rebate Operations at CVS Health. Overseeing client service efforts and team management to ensure satisfaction and compliance.
Client Service Manager working with assigned Client Managers to maintain and grow existing Small Group business. Ensuring positive account relationships and effective communication with clients and internal teams.
Client Service Associate supporting high - net - worth clients by ensuring transaction completion and relationship management. Working within a centralized task queue to enhance client satisfaction and retention.