Onboarding & Implementation Specialist for Cash Management at SMBC Group. Responsible for leading client onboarding and ensuring smooth service delivery.
Responsibilities
Lead the full lifecycle of client onboarding for cash management services
Conduct requirements gathering sessions with clients to understand treasury workflows
Customize implementation plans tailored to client complexity, size, and product suite
Serve as project manager for complex client implementations
Act as the central point of contact throughout the onboarding process
Requirements
7–10 years of experience in treasury/cash management onboarding, implementation, client service, or related banking functions
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