AI Learning and Development Specialist designing and delivering innovative training programmes at PwC. Focused on continuous learning and employee skill enhancement across the firm.
MA
Onsite Gen AI, Data Telecom Delivery Director
Posted 23 minutes ago
About the role
- AI Delivery Lead managing and delivering AI and ML projects for T-Mobile. Driving innovation through collaboration with data scientists, engineers, and stakeholders.
Responsibilities
- Lead and manage AI and ML operations, ensuring alignment with organizational goals and objectives
- Collaborate with data scientists, data engineers, and UI developers to design, develop, and deploy AI/ML models and solutions
- Manage and evaluate the performance of AI/ML systems, making recommendations for improvements and optimizations
- Develop and implement operational strategies, policies, and best practices for AI/ML workflows
- Lead project timelines, budgets, and resources to ensure successful delivery of AI/ML initiatives
- Oversee the end-to-end delivery of product solutions, ensuring quality, timeline, and budget adherence
- Collaborate with stakeholders to gather requirements, define project scope, and establish clear deliverables
- Oversee development teams, ensuring smooth execution of agile processes and sprint planning
- Identify and mitigate risks to project timelines, resources, or scope
- Foster effective communication across teams, acting as the primary point of contact for project updates
- Manage project roadmaps, milestones, and release schedules to align with business priorities
- Support technical decision-making, working closely with architects and developers to deliver robust solutions
- Conduct regular project reviews to assess progress, identify challenges, and implement solutions
- Drive continuous improvement in delivery processes, tools, and methodologies
- Ensure customer satisfaction by managing stakeholder expectations and ensuring delivery success
Requirements
- EM Certification: Level 2 or above
- Operational Management: Proven track record in operational management, including senior clients and key BU executives
- Project Financials: Deep understanding of project financials and the ability to drive them
- Leadership: Ability to manage delivery heads, delivery executives, and engagement managers
- Customer Crisis Management: Ability to manage customer crises
- Experience in product engineering, project delivery, or software development leadership roles
- Proven experience in Agile methodologies such as Scrum or Kanban
- Strong understanding of software development life cycle (SDLC) and product management frameworks
- Excellent organizational and time management skills
- Strong communication and interpersonal skills for effective stakeholder engagement
- Proficiency in project management tools such as JIRA, Trello, or Azure DevOps
- Experience in cloud environments like AWS, Azure, or Google Cloud Platform (GCP)
- Familiarity with CI/CD tools and DevOps practices
- Knowledge of technical architecture, microservices, and API design principles
- Certifications such as Certified Scrum Master (CSM), PMP, or SAFe Agilist are highly desirable
- Leadership Skills: Strong leadership skills with an ability to drive cross-functional teams
- Communication Skills: Excellent communication skills, both oral and written
- Problem-Solving: Adept at solving complex problems and implementing effective solutions
- Experience: Minimum 10 years’ experience in a similar capacity or as Delivery Lead
Benefits
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
- Company paid holidays
- Personal Days
- Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
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