Hybrid Product Owner – Business Lead

at Minor Hotels Europe and Americas

• Job title: Product Owner – Business Lead
• Job type: Full Time
• Experience level: Senior
• Salary: $103,330 - $128,656 per year
• Degree requirement: Bachelor's Degree
• Tech skills: AWS
• Location requirements: Hybrid, Fort Mill, United States

About the role

• Product Owner driving AI enabled tax overlay and back office automation at Capgemini. Overseeing product vision, development and stakeholder engagement for optimized tax operations.

Responsibilities

• Drive the business vision, value realization, and regulatory compliance for an AI enabled tax overlay and back office automation platform.
• Serve as the central point of accountability across tax SMEs, operations, technology, risk, and client stakeholders.
• Lead end to end product development for the AI driven automation solution that supports centrally managed portfolio initiatives, ensuring seamless alignment between business objectives and technical execution.
• Define and own the product vision, roadmap, and value KPIs for the AI driven tax overlay spanning direct tax, indirect tax, reporting, reconciliations, and filings.
• Translate tax regulations, compliance mandates, and operating model requirements into a prioritized product backlog and actionable AI use cases.
• Lead end to end use case development across data ingestion, classification, calculation, validation, exception handling, and reporting.
• Partner closely with risk, compliance, and audit teams to ensure robust model governance, explainability, and regulatory defensibility.
• Drive client workshops, discovery sessions, and design thinking activities to align AI capabilities with operational needs and pain points.
• Own business acceptance criteria, UAT strategy, and overall readiness for deployment and go live.
• Track value realization, including cost reduction, cycle time improvements, error minimization, and audit readiness.
• Serve as the primary liaison between business stakeholders and the technical delivery team.
• Define, prioritize, and manage product backlog items and user stories within JIRA.
• Translate business requirements into clear, actionable functional specifications.
• Manage project scope and ensure alignment with broader business objectives and strategic priorities.
• Lead discovery workshops and requirements gathering sessions for high value intents.
• Drive decision making, resolve blockers, and ensure momentum across cross functional teams.
• Ensure delivered solutions meet business needs, quality expectations, and operational performance standards.
• Coordinate with third party partners to align on integration requirements and ensure seamless interoperability.

Requirements

• 10+ years in tax operations, financial services operations, or regulatory technology, preferably in wealth management or portfolio management
• Strong understanding of tax workflows
• Strong understanding of optimization processes and related engines
• Experience with agile methodologies and product ownership using JIRA and Confluence
• Ability to engage confidently with clients, auditors, regulators, and senior stakeholders
• Background in portfolio management or trading operations preferred
• Experience delivering AI / automation / analytics platforms in regulated environments.
• Understanding of AWS-based solution architecture
• Technologies JIRA, Confluence for project management and documentation
• Microsoft Office Suite for business documentation
• Understanding of AWS services relevant to the project
• Knowledge of LLM platforms and capabilities

Benefits

• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief