Technical Product Manager leading system integration, requirements gathering, and product delivery at a global fintech company. Collaborate with teams to translate business needs into technical specs and ensure system reliability.
About the role
- Senior Product Manager at Care.com leading Trust & Safety product roadmap. Designing systems for AI-driven safety and compliance across marketplace platforms.
Responsibilities
- Lead the Trust & Safety product roadmap
- Design and launch AI-driven systems for content safety
- Partner with Data Science to train and deploy ML models
- Develop frameworks for AI safety and compliance
- Collaborate with Policy, Legal, Customer Care, and Engineering
- Define and track Trust & Safety OKRs
- Use experimentation and data analysis to drive improvement
- Advocate for a user-centered safety culture
Requirements
- 4-6 years of product management experience
- At least 3+ years in AI, ML, or data-centric product development
- Experience building or scaling Trust & Safety, content moderation, or risk mitigation systems
- Proven ability to lead technical product work
- Deep understanding of AI/ML technologies
- Strong analytical skills
- Excellent collaboration and stakeholder management
- Strategic thinker who thrives in ambiguity
- Degree in Computer Science, Engineering, Data Science, or related quantitative field (preferred)
Benefits
- Health insurance coverage
- Life insurance
- Disability insurance
- 401K employer matching program
- Paid holidays
- Paid time off (PTO)
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