Hybrid Senior Technical Product Manager – Trust & Safety

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About the role

  • Senior Product Manager at Care.com leading Trust & Safety product roadmap. Designing systems for AI-driven safety and compliance across marketplace platforms.

Responsibilities

  • Lead the Trust & Safety product roadmap
  • Design and launch AI-driven systems for content safety
  • Partner with Data Science to train and deploy ML models
  • Develop frameworks for AI safety and compliance
  • Collaborate with Policy, Legal, Customer Care, and Engineering
  • Define and track Trust & Safety OKRs
  • Use experimentation and data analysis to drive improvement
  • Advocate for a user-centered safety culture

Requirements

  • 4-6 years of product management experience
  • At least 3+ years in AI, ML, or data-centric product development
  • Experience building or scaling Trust & Safety, content moderation, or risk mitigation systems
  • Proven ability to lead technical product work
  • Deep understanding of AI/ML technologies
  • Strong analytical skills
  • Excellent collaboration and stakeholder management
  • Strategic thinker who thrives in ambiguity
  • Degree in Computer Science, Engineering, Data Science, or related quantitative field (preferred)

Benefits

  • Health insurance coverage
  • Life insurance
  • Disability insurance
  • 401K employer matching program
  • Paid holidays
  • Paid time off (PTO)

Job title

Senior Technical Product Manager – Trust & Safety

Job type

Experience level

Senior

Salary

$150,000 - $170,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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