Hybrid Technical Product Manager

at Civica US

• Job title: Technical Product Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Technical Product Manager at Civica, building software to support critical services for citizens globally. Collaborating with cross-functional teams and managing product backlogs for success.

Responsibilities

• Collaborate with engineering teams to ensure that technical solutions meet product requirements whilst providing technical guidance and oversight to ensure that solutions are technically feasible, scalable, maintainable, and meet quality standards
• Guide the engineering process by managing product backlogs, creating and refining product requirements into user stories with clear acceptance criteria
• Participating in team ceremonies, such as sprint planning, daily stand-ups, and retrospectives, to ensure the engineering team has a clear understanding of product priorities
• Triaging and resolving product-related issues, working with the engineering team to address bugs, and communicating with stakeholders to manage expectations
• Identify upcoming risks and proactively implement strategies to mitigate them, ensuring successful product delivery
• Together with the Product Manager, make trade-off decisions when faced with conflicting priorities, resource constraints, or technical limitations
• Work closely with various stakeholders, including engineering, design, marketing, commercial, and customer success teams to ensure successful product development
• Analysing data and metrics to inform product decisions, measure product performance, and identify areas for improvement
• Support a strong culture of knowledge sharing and product decision and design documentation

Requirements

• Demonstrated experience as a Technical Product Manager, working in a modern software or product organisation
• Proven ability to create and manage backlogs, writing clear user stories with concise and detailed acceptance criteria
• Capable of prioritising features, requirements, and tasks based on customer needs, business goals, and technical feasibility
• Competency to participate in technical discussions, code reviews, and architecture decisions
• Continuously seeking to understand customer needs, pain points, and motivations to develop products that meet customer requirements and deliver value
• Strong analytical skills to collect, analyse, and interpret data to inform product decisions
• Ability to work effectively with cross-functional teams, including engineering, design, marketing, sales, and customer success
• Flexible to adapt to changing market conditions, customer needs, and business priorities
• Strong problem-solving skills to overcome technical, business, and customer challenges
• Operates with Agile development methodologies, such as Scrum or Kanban, to manage product development and collaborate with engineering teams
• Understanding of programming concepts, including data structures, algorithms, and software design patterns
• Knowledge of technical architecture, including system design, scalability, and performance optimisation

Benefits

• Time Off & Work-Life Balance
• ✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
• ✔ Days of Difference – Up to 3 extra days off for volunteering.
• Financial Well-being & Security
• ✔ Pension Contributions – 5% employer match to support your future.
• ✔ Income Protection – Up to 75% salary cover for long-term illness.
• ✔ Life Assurance – 4x salary tax-free lump sum.
• ✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).
• Health & Perks
• ✔ Private Medical Insurance – Fast access to private healthcare.
• ✔ Health Cash Plan – Claim back physio, therapies & more.
• ✔ Dental Insurance – Cover for routine & emergency care.
• ✔ Affinity Groups – Join employee-led communities.
• ✔ Bounty Bonus – Refer a friend & get rewarded.
• At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported.
• We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.
• We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.
• If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.