Risk Management and Assurance Specialist handling incident and crisis management for Booz Allen. Providing expertise on incident response and managing recovery teams during disruptions.
About the role
- Director leading Customer Master Data and Governance strategy for Cardinal Health. Ensuring data integrity and fostering cross-departmental partnerships for optimized business operations.
Responsibilities
- Develop and execute the strategic roadmap for customer master data management across the USMPD organization
- Recruit, develop, and lead a high-performing team responsible for customer master data maintenance, quality, and governance
- Ensure master data initiatives are strategically aligned with overarching business objectives and regulatory compliance standards
- Effectively communicate data quality metrics, insights, and business impact to executive leadership and cross-functional stakeholders
- Foster strong cross-functional partnerships with Sales, Finance, IT, Compliance, and other key departments to ensure customer data supports critical business needs
- Drive strategic initiatives aimed at enhancing data quality, promoting data stewardship, and optimizing data integration processes
- Set clear performance objectives, provide comprehensive training, and foster career development for team members
- Leverage data insights to guide strategic decision-making and identify opportunities for process optimization and business growth
- Prioritize and oversee the timely execution of key initiatives, ensuring alignment with organizational objectives
- Drive consensus and alignment across business units on customer data definitions, hierarchies, and governance strategies
Requirements
- Bachelor's degree in a relevant field (e.g., Business, Information Systems, Data Science) or equivalent practical experience preferred
- Progressive leadership experience in master data management, data governance, and/or data quality frameworks, preferably within a large enterprise environment
- Demonstrated expertise in developing, implementing, and maturing data governance and data quality programs
- Proven ability to strategically influence and persuade key cross-functional stakeholders and executive leadership teams
- Exceptional critical thinking, strategic innovation, and decisive problem-solving skills, particularly in ambiguous or complex situations
- Strong leadership and supervisory skills, with a proven track record of building, mentoring, and developing high-performing teams
- Excellent written, verbal, and presentation communication skills, with the ability to articulate complex data concepts and business impacts effectively to diverse audiences, including senior management
- Demonstrated ability to drive consensus and collaboration within a team environment to achieve desired results
- Experience leading large-scale programs and initiatives with a high degree of accountability and successful outcomes
- Proficiency in navigating organizational change management and fostering a culture of data stewardship
- Strong analytical skills with the ability to derive actionable insights from data
Benefits
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
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