Principal Associate Project Manager overseeing technical operations and integration for Capital One's corporate partners. Ensuring customer satisfaction and driving continuous process improvements with cross-functional teams.
Responsibilities
Support and lead the technical oversight, integration and technical operations for corporate customers
Ensure customer satisfaction with technical products and services
Negotiate mutually beneficial agreements across customers, stakeholders and technical teams
Understand business needs and translate these needs into technical solutions
Conduct analysis, gaining support and driving solutions through influence and negotiation
Communicate across and up through your Partner’s and Capital One leadership team
Continuously learn and analyze complex, interconnected business processes/systems
Assist with Intent grooming for agile delivery teams
Focus on quality, resilience and performance of technologies and services
Requirements
High School Diploma, GED or equivalent certification
At least 3 years of Project Management or Process Management experience
At least 3 years of experience with systems integration
Bachelor’s Degree or military experience (preferred)
4+ years of Project Management or Process Management experience (preferred)
2+ years of Data Analytics experience (preferred)
2+ years of experience with SQL or business intelligence tools (preferred)
2+ years of experience with AWS (preferred)
PMP, Lean, Agile or Six Sigma certification (preferred)
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