Hybrid Director, Community Finance – Governance, Risk, Process Optimization

at Capital One

• Job title: Director, Community Finance – Governance, Risk, Process Optimization
• Job type: Full Time
• Experience level: Lead
• Salary: $209,500 - $286,900 per year
• Degree requirement: Bachelor's Degree
• Tech skills: PMP
• Location requirements: Hybrid, McLean, United States

About the role

• Process Management Director overseeing governance, risk, and process optimization for Capital One's Community Finance team. Developing proactive risk governance and optimizing core business processes.

Responsibilities

• Drive sustainable growth by optimizing processes and establish a foundation of proactive risk governance.
• Oversee the end-to-end redesign of core business processes.
• Consult with business partners to understand complex problems and resolve issues in a matrixed environment.
• Establish a robust governance framework that integrates risk management into daily operations.
• Lead a smart, talented team responsible for ensuring a well-managed environment for all CF processes.

Requirements

• Bachelor's Degree or Military Experience
• At least 4 years of People Management experience
• At least 5 years of Process Management experience
• Masters Degree in Engineering, Process Management, Management, Finance, Data Science, Business or Business Administration (MBA) preferred
• 5+ years of People Management experience preferred
• Lean Process Management, Six Sigma, or Project Management Professional (PMP) Certification preferred
• 4+ years of experience leveraging data to drive business recommendations preferred
• 6+ years of experience in Business Operations, Risk Management, Management Consulting, or Operational Analytics preferred
• Experience with process mapping software (ex: Visio, Lucidchart, BPMN tools, etc.) preferred.

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.