Client Delivery Manager responsible for delivering Unified Communications services and enhancing customer satisfaction. Leading technical teams and managing service governance for client - centric projects.
About the role
- Director of Communications at ECLC overseeing the development of communication strategies and managing promotional initiatives across various platforms.
Responsibilities
- Drive development of promotional material across departments
- Develop and implement comprehensive communication strategies to streamline performance
- Create and implement a robust communications plan to increase awareness of CCR&Rs, ECLC and our programs
- Track and analyze key performance indicators (KPIs) to assess communication efforts
- Coordination of promotional material for the CCR&R network and ECE field, including testimonials, advertisement and storytelling
- Manage and optimize digital platforms, including social media and organization website
- Collaborate with internal teams to ensure a cohesive and integrated approach to communications
- Supervise the Communications Associate
Requirements
- Bachelor’s Degree in Communications, Marketing, or other related field and 5+ years experience
- Excellent writing and communication skills
- Knowledgeable of latest technology and communication trends including familiarity with video production and editing
- Thrives in an agile, fast-paced work environment and can juggle shifting priorities
- Self-motivated and able to work with or without direct supervision
- Quick-thinking, creative, and results-driven
- Strong prioritization, organizational, and project management skills, including experience with project management platforms
- Proficiency in Microsoft Office suite and design platforms such as Canva
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Training & development
Job title
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