Engagement Manager at LiveRamp responsible for delivering global services in data collaboration. Collaborating with clients and internal teams to maximize service delivery and customer satisfaction in a hybrid environment.
About the role
- Guide and mentor the Sales Team in daily resort sales operations. Ensure compliance with company policies while delivering outstanding service to clients and managing sales performance.
Responsibilities
- Guide, direct, mentor, and lead the Front-Line and In House Sales Team in daily resort sales operations.
- Assist Sales Associates with finalizing the sales process and enforce all department and company policies and procedures with the team.
- Trains and mentors the Sales Team
- Maintains sales performance and finalization of sales
- Creates excitement with Sales Team and clients
- Manages and ensures that Sales Representatives deliver sales presentations to guests according to company policy and procedures
- Maintains and ensures that each guest receives outstanding service from the assigned Sales Representative, who will provide a guest-friendly environment, including greeting and acknowledging the guest, maintaining exceptional standards and showcasing dependable product knowledge
- Manages and maintains up to date awareness of company activities, industry trends, and government regulations while protecting the company
- All other duties as assigned
Requirements
- High School Diploma/GED
- Two (2) years of experience as a Front-Line Sales Associate
- Presentation skills
- Customer/Client Focus
- Excellent verbal and written communication skills
- Possess high morals and integrity
- Flexible schedule, ability to work evenings, weekends and holidays
- Ability to travel for roadshows
Benefits
- Some travel for roadshows
- Additional hours may be necessary to meet business needs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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