Admissions Counselor connecting with prospective students and guiding them through the admissions process at Campus. Building relationships and providing clarity to students navigating their college journey.
Responsibilities
Build trust and rapport with prospective students through high-energy, student-centered conversations
Identify and troubleshoot common student challenges, whether it’s confusion about the process, readiness for college, or emotional stress
Conduct admissions interviews that uncover each student’s goals, motivations, and potential barriers
Guide and follow-up consistently with students through the application and enrollment process, including assistance in completing their application, steps for enrollments, and clear understanding of the Campus program, schedule, and expectations.
Use sound judgment to help students navigate ambiguity, objections, or frustration with clarity and care
Manage a personal pipeline, making 80+ calls daily, conducting interviews, and following up consistently via structured phone, text, and email
Manage your daily tasks, follow-ups, and notes with precision using Salesforce and structured outreach tools
Maintain clean, accurate documentation that supports seamless handoffs between Admissions, Financial Aid, and Onboarding
Thrive in ambiguity, pivot often, and stay motivated and persistent despite repeated rejection or student drop-off
Requirements
Bachelor's degree
Clear, confident phone communication and strong written follow-up
Comfort with metrics and performance targets
Familiarity with tools like Salesforce, Google Sheets, or other CRMs (or eagerness to learn)
Proven ability to manage a high volume of outreach and follow-up
Benefits
Medical, Dental and Vision Insurance
401(k) match
Fertility benefits via Carrot
Flexible working hours & a hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office)
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