Intern in Customer Success Management at GreenPocket, a smart energy startup focused on sustainable energy solutions. Involve in user experience tracking, customer satisfaction surveys, and project management.
About the role
- CRM Optimization Executive supporting CRM campaigns at Campeón Gaming in Athens, Greece. Working collaboratively with teams to enhance CRM effectiveness and customer engagement.
Responsibilities
- Support the execution of the CRM campaigns, including bonus configuration, segmentation of target audiences, and implementation of customer lifecycle communications.
- Cooperate with internal teams, including CRM, content, and copywriters, to ensure consistency.
- Propose improvements to the CRM campaigns to increase their effectiveness across all channels.
- Test new bonuses, lifecycles, mission and tournaments to confirm that their configuration is up to standard.
Requirements
- Bachelor’s degree in marketing, Business, or related field.
- At least 1-3 years’ experience in CRM/lifecycle marketing.
- Excellent command of the English language, both written and spoken.
- Strong proficiency in Microsoft Excel.
- Exceptional organizational and time management skills.
- Analytical mindset with strong knowledge in Excel and Basic SQL.
- Collaborative mindset and critical thinking skills.
- Previous experience in the iGaming industry will be considered an asset.
Benefits
- Competitive remuneration package & bonus scheme
- Access to LinkedIn Learning programs as well as funding to educational programs of your choice
- Private Medical insurance & Access to a 24/7 Employee Assistance Program
- Monthly allowance for orders via the Wolt App & free drinks and snacks at the office
- Coverage of your public transportation expenses and gym membership
- Paid educational leave
- Hybrid working model
- Modern offices in the center of Athens
- 360 feedbacks for Constant personal and professional development
- Birthdays are always a day off!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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