Hybrid Customer Supply Chain Manager

Posted 3 weeks ago

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About the role

  • Customer Supply Chain Manager driving collaborative solutions with customers at Campbell’s. Managing supply chain initiatives across Snacks and Meals & Beverage categories to achieve EBIT targets.

Responsibilities

  • Implement and manage supply chain initiatives across Snacks and Meals & Beverage categories.
  • Deliver proactive supply chain solutions through robust customer sensing capabilities and jointly managed project action plans.
  • Lead Supply Chain Joint Business Planning processes with customers.
  • Identify and achieve service excellence as defined by our customers.
  • Build organizational capability through direction setting and development.
  • Provide supply chain expertise and insights to the Campbell’s sales team.
  • Design and deliver solutions that balance cost and service for collaborative customer relationships.
  • Drive cross-functional partnerships with planning, operations, transportation, and distribution teams.
  • Harmonize sales, demand, and customer forecasts for distribution gains, losses, and merchandising activities.
  • Communicate and coordinate emerging supply chain capabilities and technologies between Campbell’s and customers.
  • Own direct customer contact with supply chain personnel.
  • Implement and manage new and existing Campbell’s supply chain programs, including reverse logistics projects.
  • Develop corrective action plans for service issues in collaboration with Campbell’s Supply Chain.
  • Support customer sales leads by educating peers on P&L impacts of logistics.
  • Assist the Sr Manager, Customer Engagement in executing key initiatives.

Requirements

  • Bachelor’s degree in Logistics, Operations Management, Business, or related field.
  • 5+ years of experience in supply chain or collaborative logistics.
  • Strong knowledge of SAP Order-to-Cash process.
  • Experience managing customer inventory and service metrics.
  • Proficiency in Microsoft Office; MS Access skills desired.
  • Supply chain enterprise and financial acumen.
  • Ability to manage complex challenges and work effectively in cross-functional teams.
  • Strong communication, interpersonal, and leadership skills.
  • Mastery of business analytics and problem-solving.
  • Ability to draw insights from data and develop collaborative solutions.
  • Willingness to travel 10–15%.

Benefits

  • Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
  • Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
  • Campbell’s offers unlimited sick time along with paid time off and holiday pay.
  • If in WHQ – free access to the fitness center.
  • Access to on-site day care (operated by Bright Horizons) and company store.
  • Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
  • Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

Job title

Customer Supply Chain Manager

Job type

Experience level

Mid levelSenior

Salary

$96,900 - $139,300 per year

Degree requirement

Bachelor's Degree

Location requirements

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