About the role

Supervisor Business Engineering overseeing User Acceptance Testing department to ensure system changes meet business requirements. Leading UAT team to support claims processing, membership, and billing functions at Cambia.

Responsibilities

Supervises Business Engineering department staff and oversees development and modifications to the Facets suite of systems.
Manages team coordination in defining business requirements, functional system design, documentation, and executing system and user acceptance testing.
Develops and maintains automation and ancillary applications for the Facets system supporting membership, billing, claims processing, and customer service functions.
Creates realistic project and resource plans, monitors work-plan progress, and adjusts priorities and schedules to ensure efficient completion while ensuring testing follows approved project standards.
Oversees vendor patch and enhancement implementation, performs detailed problem analysis, and manages acceptance regression testing with comprehensive documentation.
Coordinates testing activities, post-implementation quality assurance, troubleshooting, and communicates results with end users to validate solutions prior to production launch.
Participates in hiring, provides ongoing coaching and employee development, writes performance reviews, maintains training documentation, and acts as a resource while partnering across departments to resolve issues.

Bachelor's degree in Computer Science or related field.
5 years of experience as a Business System Analyst within the healthcare industry.
3 years of supervisory experience or equivalent combination of education and experience.
Advanced knowledge of FACETS platform business processes (online and batch).
Database relational querying with data modeling proficiency.
Deep understanding of ANSI Data and HIPAA standards with ability to perform and diagnose transactions.
Proven leadership in managing high-performance teams through project development life cycles and service requests.
Advanced competency in defining, analyzing business requirements, and implementing industry standards to meet changing business needs.
Strong project management skills with expertise in systems development life cycle principles.
Experience with Business Systems Analysis, User Acceptance Testing methodology, and AI tools to enhance productivity (highly desired).

Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
Annual employer contribution to a health savings account.
Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
Award-winning wellness programs that reward you for participation.
Employee Assistance Fund for those in need.
Commute and parking benefits.